SALE CLOSES, RELATIONSHIP OPENS
Rivit's after sales care includes many sarvices provided in order to make the purchasing process, maintenance and replacement of worn parts easy, the goal is to improve the service and speed up business processes.
For Rivit's tools is available a complete list of spare parts and optional accessories, which can satisfy most of the needs of application of the fasteners.
All repairs are carried out directly by Rivit by qualified technicians at our center for maintenance and repairs, thus ensuring the highest technological level.
A real advantage welcome by many customers is the possibility to buy from Rivit both the tool and the fastener, so to always have a more rapid and complete service.
For foreign partners Rivit also ensures video-conference connections with possibility of solving issues in real time.
And for those who want to get a close look at the products, Rivit has created a store of over 1000 m² that gives absolute priority to the needs of its customers, whether they are large-scale professionals in the sheet metal and industrial sectors, or small self-employed workers. A true fixing centre where professionals can try out our products and evaluate their performance and technical characteristics.
Thanks to its highly specialised staff, it offers an all-round support service to best suit the most specific technical needs of its customers.
In 2017 a store was created in Latina to offer a point of reference for professionals in the area.